Frequently Asked Questions

We offer free shipping worldwide on orders over $100. The shipping costs for any orders under $100 are a flat rate of $4.90.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

We would be unable to change or cancel an order once it has been placed.

If your online order is not as expected, please contact us

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.

We ship worldwide.

After your order has been processed, please allow 10-12 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)

Once your order is dispatched you will receive a shipping confirmation, along with tracking details for your order. You can check the status of your order any time on our TRACK ORDER page.